Can a debt collector contact me through social media?
- Listed: August 13, 2022 6:50 pm
- Expires: 99372 days, 3 hours
Description
Can a debt collector contact me through social media?
A debt collector can contact you on social media, but they must follow certain rules and tell you how you can opt out of social media communications.
- Learn more about the Debt Collection Rule and your debt collection rights.
The message must be private.
A debt collector can only communicate with you on social media platforms about a debt if the message is private. A debt collector cannot contact you on social media about a debt if the message is viewable by the general public or viewable by your friends, contacts, or followers on the platform. This would include your publicly visible profile page or any part of the platform where other people can see the message.
The debt collector must identify themself.
If a debt collector attempts to send you a private message requesting to add you as a friend or contact, the debt collector must identify themself as a debt collector.
They must include a way for you to stop receiving messages from them.
Even when a debt collector properly identifies themself in a private social media message, they must give you a simple way to opt out of receiving further communications from them on that social media platform.
Learn more about what to do if a debt collector contacts you, and the rules they must follow.
If you’re having an issue with debt collection, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).
Disclaimer: This site/app is not affiliated with any Government or public agencies. You may find this and additional information from US Consumer Financial Protection Bureau. This app is not affiliated with above agency or US government. We have provided this app for easy access for freely available information from Consumer Financial Protection Bureau, a U.S. government agency. We assume no legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process described or depicted on this site/app.
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- Listed by: Editor
- Member Since: July 24, 2018
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