What should I do when a debt collector contacts me?
- Listed: August 13, 2022 6:53 pm
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Description
What should I do when a debt collector contacts me?
There are different ways to respond appropriately to debt collectors. Depending on your situation, we have sample letters you can use if you’re experiencing common problems.
- Learn more about the Debt Collection Rule and your debt collection rights.
When contacted, find out the following:
- Identity of the debt collector, including name, address, and phone number
- The amount of the debt, including any fees such as interest or collection costs
- What the debt is for and when the debt was incurred
- The name of the original creditor
- Information about whether you or someone else may owe the debt
When a debt collector first contacts you in writing regarding a debt, it must provide you a written notice that has certain, legally-required information. If the collection agency first contacts you by phone, insist that they contact you in writing. Do not give personal or financial information to the caller until you have confirmed it is a legitimate debt collector.
The following sample letters will help if you’re experiencing common problems that may come up with debt collectors.
- I do not owe this debt .
- I need more information about this debt .
- I want the debt collector to stop contacting me .
- I want the debt collector to only contact me through my lawyer .
- I want to specify how the debt collector can contact me .
If you use any of these letters, it’s important to do so as soon as possible after you’re first contacted, and to keep copies of any letters you send. In certain situations, you only have 30 days after you’re contacted to ask for certain information, but even if more than 30 days pass, it’s still a good idea to ask for what you need.
Warning: These sample letters are not legal advice.
Tip
If you’re being sued or think you’ll be sued, contact a lawyer.
Disclaimer: This site/app is not affiliated with any Government or public agencies. You may find this and additional information from US Consumer Financial Protection Bureau. This app is not affiliated with above agency or US government. We have provided this app for easy access for freely available information from Consumer Financial Protection Bureau, a U.S. government agency. We assume no legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process described or depicted on this site/app.
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